Effective Date: 01-Jan-2024
Welcome to Heails! These Terms of Service (“Terms”) govern your access to and use of the Heails platform, including our website, mobile application, and related services (collectively, the “Service”).
By accessing or using Heails, you agree to be bound by these Terms. If you do not agree, please do not use our Service.
1. About Heails
Heails is a health-focused platform designed to help users manage and improve their wellbeing. It combines community-driven health insights with an app-based personal health assistant to support users in tracking, managing, and enhancing their health journey.
Beta Notice: Heails is currently in its beta phase, meaning features are in active development and may change over time. Your feedback is valuable and helps us improve.
2. Eligibility
To use Heails, you must be at least 13 years old. By using the Service, you confirm that:
- You are legally allowed to use it under applicable law.
- Any information you provide is accurate and up to date.
3. User Responsibilities
You agree to:
- Use the Service only for lawful purposes.
- Not submit false, misleading, or harmful information.
- Keep your login credentials secure and not share your account with others.
- Respect other users and not engage in harassment, spamming, or abuse.
4. Health Disclaimer
Heails is not a medical service and does not provide medical advice, diagnosis, or treatment.
All content on the platform including user-contributed content and automated insights is for informational purposes only. You should always consult with a licensed healthcare provider before making health decisions based on the information provided.
5. Intellectual Property
All content and software on the platform, except for user-generated content, is owned by Heails or its licensors. You may not copy, modify, distribute, or use any part of the Service without permission.
6. User Content
By posting content on Heails, you:
- Grant us a non-exclusive, royalty-free license to use, display, and distribute your content in connection with the platform.
- Confirm that you own the content or have permission to share it.
- Agree that your content does not violate any laws or rights of others.
We reserve the right to remove or restrict content that violates these Terms or is otherwise inappropriate.
7. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect and use your information. By using Heails, you consent to the collection and use of your information as described.
8. Termination
We may suspend or terminate your access to Heails at any time, with or without notice, for conduct that violates these Terms or is harmful to the community or the platform.
You may stop using Heails at any time. Upon termination, your rights to use the platform will end, but certain provisions (like intellectual property, disclaimers, and liability limitations) will continue to apply.
9. Limitation of Liability
To the fullest extent permitted by law, Heails and its team are not liable for any damages, including indirect or consequential damages, arising from your use of (or inability to use) the Service.
We do not guarantee that the platform will be error-free or uninterrupted.
10. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you through the platform or via email. Continued use of the Service after changes means you accept the new Terms.
11. Contact
For questions or concerns about these Terms, contact us at:
Heails Team
Email: hello@heails.com
Website: https://heails.com