Effective Date: 01-Jan-2024
Welcome to Heails. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile app (“Platform”).
By accessing or using Heails, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following personal data when you register or interact with the Heails platform:
- Name
- Email address
- Health related data you choose to share (e.g., habits, routines, wellness goals)
- Device and app usage data
b. Non-Personal Information
We may also collect anonymous usage statistics such as:
- Browser type and version
- Device type
- Interaction data within the app or site
2. How We Use Your Information
We use your information to:
- Provide and improve our health management tools
- Offer personalized health insights and recommendations
- Facilitate community interaction and sharing of real-life experiences
- Improve our platform based on user feedback
- Communicate important updates or support messages
3. Sharing of Information
We do not sell, rent, or share your personal data with third parties except:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers who support our operations (under confidentiality agreements)
4. Data Security
We take reasonable measures to protect your data, including encryption, access controls, and secure servers. However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.
6. Children’s Privacy
Heails is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us immediately.
7. Beta Disclaimer
Heails is currently in its beta phase. Features and functionalities are subject to change as we gather feedback and improve the platform. Your use of the service during this time may involve additional risks, and we appreciate your understanding as we evolve.
8. Your Rights and Choices
You have the right to:
- Access the data we hold about you
- Request corrections or deletions
- Opt-out of non-essential communications
- Withdraw your consent at any time (where applicable)
To exercise these rights, contact us at hello@heails.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via the platform or email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Heails Team
Email: hello@heails.com
Website: https://heails.com